Privacy Policy

promptly ("we", "us") builds staff portals and customer-facing sites for businesses. This policy explains what information we collect through this website and how we use it. If you're a customer of a business running on promptly, this policy doesn't cover that business's own use of your data - check their privacy policy for that.

When you submit a contact or project enquiry form, we collect what you give us directly: your name, email address, phone number, business name, and any details you share about your project. We also collect standard technical data automatically - IP address, browser type, and pages visited - via our hosting and analytics providers.

We use enquiry details to respond to you, scope potential projects, and follow up about work you've asked about. We use technical/analytics data in aggregate to understand how the site is used and to keep it running reliably. We do not sell your information to third parties.

We share data with the infrastructure providers that run this site and any systems we build (for example, hosting and database providers), solely to operate those services. We don't share your enquiry details with unrelated third parties for marketing purposes.

We keep enquiry and project data for as long as it's relevant to an active or prospective project, and for a reasonable period after in case you get back in touch. You can ask us to delete it sooner at any time.

This site uses only the minimal cookies or local storage needed for it to function and, where enabled, basic privacy-respecting analytics. We don't use third-party advertising trackers.

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. To do any of this, contact us using the details below.

If this policy changes, we'll update the date below. Continued use of the site after a change means you accept the updated policy.

Questions about this policy or your data can be sent to colehoward.nz@gmail.com